Edenva
Before you come
Frequently Asked Questions
Find all the information you need to plan your visit to Edenva 🌿
General
+What is Edenva?
Edenva is an ecological park in the mountains of Puerto Vallarta, offering outdoor activities like zip-lining, hiking, and relaxing by the river.
+Where is Edenva located?
We are in Mismaloya, Puerto Vallarta, Jalisco. Easily find us on Google Maps as "Edenva Ecotourism Park."
+What are the operating hours?
Tuesday to Sunday, from 9:00 a.m. to 5:00 p.m.
Reservations and Payments
+Do I need to book in advance?
Yes, especially during peak season. Book on our website or via WhatsApp.
+What payment methods do you accept?
Credit cards, debit cards, bank transfers, and cash at our facilities.
+Can I cancel or reschedule my reservation?
Yes, free of charge if done at least 24 hours in advance.
Tours and Activities
+What tours are available?
Zip-Lining Tour and Edenva Park Pass.
+What does each tour include?
Access to the facilities, safety equipment, and trained guides.
+Are there age or health restrictions?
Yes, for zip-lining: minimum age is 6 years, and the maximum weight is 120 kg (265 lbs).
At the Park
+Can I bring food and drinks?
No, but we have a restaurant on-site.
+Are there swimming areas?
Yes, in safe zones along the river.
+Is there parking available?
Yes, free for our visitors.
Safety and Environment
+What safety measures do you have?
Certified equipment and guides trained in first aid.
+Is Edenva pet-friendly?
No, pets are not allowed.
+What does Edenva do for the environment?
We promote the conservation of local flora and fauna.