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Edenva
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Frequently Asked Question (FAQ)
Find all the information you need to plan your visit to Edenva 🌿
General
What is Edenva?
Edenva is an ecological park in the mountains of Puerto Vallarta, offering outdoor activities like zip-lining, hiking, and relaxing by the river.
Where is Edenva located?
We are in Mismaloya, Puerto Vallarta, Jalisco. Easily find us on Google Maps as "Edenva Ecotourism Park."
What are the operating hours?
Tuesday to Sunday, from 9:00 a.m. to 5:00 p.m.
Reservations and Payments
Do I need to book in advance?
Yes, especially during peak season. Book on our website or via WhatsApp.
What payment methods do you accept?
Credit cards, debit cards, bank transfers, and cash at our facilities.
Can I cancel or reschedule my reservation?
Yes, free of charge if done at least 24 hours in advance. Check our policies for details.
Tours and Activities
What tours are available?
Zip-Lining Tour and Edenva Park Pass.
What does each tour include?
Access to the facilities, safety equipment, and trained guides.
Are there age or health restrictions?
Yes, for zip-lining: minimum age is 6 years, and the maximum weight is 120 kg (265 lbs).
At the Park
Can I bring food and drinks?
No, but we have a restaurant on-site.
Are there swimming areas?
Yes, in safe zones along the river.
Is there parking available?
Yes, free for our visitors.
Safety and Environment
What safety measures do you have?
Certified equipment and guides trained in first aid.
Is Edenva pet-friendly?
No, pets are not allowed.
What does Edenva do for the environment?
We promote the conservation of local flora and fauna.
